Welcome to Faznoor. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from faznoor.com, you agree to abide by the terms outlined below.
1. General
- Faznoor reserves the right to update, modify, or remove any part of these terms at any time without prior notice.
- Continued use of our website after changes are made constitutes your acceptance of those changes.
2. Orders & Payments
- All orders are subject to product availability and acceptance.
- Prices listed on our website are in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.
- We accept payments through secure channels such as Cash on Delivery (COD), bank transfer, and select online gateways.
3. Product Information
- We strive for accuracy in product descriptions, sizing, and imagery. However, slight variations in color or texture may occur due to lighting or screen differences.
- Faznoor is not responsible for minor discrepancies between the delivered product and the displayed image.
4. Shipping & Delivery
- Standard delivery within Pakistan takes 3–5 working days.
- International delivery times may vary between 7–14 working days, depending on the location.
- Delivery timelines are estimates and may be subject to delays due to unforeseen circumstances.
5. Return & Exchange Policy
- Products may be exchanged within 7 days of receiving the order, provided they are unused, unwashed, and in original packaging with tags intact.
- Exchanges are subject to availability.
- Refunds are not offered at this time unless a product is defective or incorrect.
- Customers are responsible for return shipping costs unless the item was sent in error.
6. Intellectual Property
- All content on this site — including logos, images, product designs, and text — is the property of Faznoor and protected by copyright laws.
- Reproduction, redistribution, or commercial use of any content without prior written consent is strictly prohibited.
7. Privacy
- We respect your privacy and ensure that your personal data is handled securely. For full details, please refer to our [Privacy Policy].
8. Governing Law
- These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising will be subject to the jurisdiction of Pakistani courts.